Culturally Competent Christian Counselling

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Payment: Clients are expected to pay Reestablishing Connections Therapy for the entire cost of the services at the beginning of each session. Payment methods are via  e-transfer and  **must be received prior to the start of each session** (payable to: reestablishingconnections@gmail.com). 

Insurance: RCT does not offer direct billing to insurance, thus clients are expected to make their payments at the start of every session and will receive an invoice at the beginning of each session and a receipt once payment is received by RCT that can be used for insurance reimbursement, income tax preparation, or financial records. Please be advised that accounts that are in arrears for more than **60 days** may be sent for collections. 

Fees: Counselling, and related service fees are $130.00 for 50-minute individual sessions, $160.00 for 50 minute each couple, and $200.00 for family sessions held with a counsellor. Longer sessions may be available at an adjusted fee. Some insurance plans or Employee Assistance Programs (EAP) may cover a portion of the counselling and therapy services provided by Sandra. It is the responsibility of the client to contact their insurance provider to determine if Sandra’s services are covered. If applicable, the client can apply directly to their insurance company for reimbursement.

Sliding Scale: RCT believes that therapy should be accessible and finances should not be a barrier to receiving quality support. If you are in need of support and are facing financial difficultly, please discuss this with your counsellor during your initial consultation, please note that sliding scale rates will be determined using a needs assessment matrix.  

If it is necessary  to cancel an appointment, please do so at least 48 hours prior to a scheduled appointment. If the client arrives late, this will shorten the time of the session. Your counsellor will not be able to adjust the session for missed time. Appointments that are missed or are cancelled with less than 48 hour notice will be charged the the full session fee. Methods for cancelling appointments are by email only.